Shipping policy

At A MART AQUATIC WORLD, we are committed to ensuring that your orders are processed, packed, dispatched, and delivered safely and efficiently. This Shipping Policy sets out the terms and conditions applicable to the processing, dispatch, shipping, and delivery of orders placed through our website. By accessing, using or placing an order on our website, you agree to the following policy. A Mart Aquatic World reserves the right to modify or update this policy at any time without prior notice.

 

 

1. Shipping Coverage

  • We ship orders across India, covering 18,000+ serviceable pin codes.

  • Delivery is available to most locations through our logistics partners.



2. Order Processing Time

  • All orders are processed and dispatched within 24–48 business hours after order confirmation.

  • Sundays and public holidays are excluded from processing timelines.



3. Dispatch Schedule

  • Orders are dispatched daily in the first half of the day (before 2:00 PM).

  • Orders placed after the dispatch cut-off time may be processed in the second half of the day or on the next working day.



4. Estimated Delivery Time

  • Once dispatched, the average delivery time across India is 3–7 business days.

  • Delivery time may vary depending on location, courier service availability, and external factors.



5. Shipping Charges

  • We charge a flat shipping fee of ₹250 per order for deliveries across India.



6. Free Shipping

Free shipping is available under the following conditions:

  • By applying the one-time coupon code: “FREE SHIPPING” at checkout.

  • For customers with an AquaPass Membership.

Promotional offers and eligibility may be subject to additional terms.



7. Courier Partners

Orders are shipped through our trusted logistics partners:

  • Delhivery

  • Shiprocket

  • RapidShyp

  • Borzo

The courier partner is selected automatically based on service availability and fastest delivery to your location.



8. Order Tracking

  • Once your order is dispatched, you will receive a tracking link via SMS or Email directly from the courier partner which will also be available on the customer dashboard.

  • This tracking link can be used to monitor the delivery status of your shipment.



9. Delivery Delays

While we aim to deliver orders within the estimated time frame, delays may occur due to circumstances beyond our control, including but not limited to:

  • Weather conditions

  • Courier network delays

  • Transportation disruptions

  • Public holidays

  • Natural calamities or unforeseen logistical issues

In such cases, we appreciate your patience and understanding.



10. Live Fish & Plant Shipping

  • Currently, A MART AQUATIC WORLD does not ship live fish or live plants through the website.

  • Our online store currently offers aquarium equipment, accessories, and related products only.



11. Contact Information

For any questions regarding this policy, you may contact us:


Legal Name : LOURDES LEANDRO D'COSTA FERNANDES
Trade Name : A MART
Contact: +91 93263 42828
Email: info@amartindia.com

 

Final Disclaimer

By using this website, creating an account or placing an order, you acknowledge that you have read and agreed to this Shipping Policy.