Terms of service
Welcome to A MART AQUATIC WORLD. These Terms & Conditions govern the use of our website (amartindia.com) and the purchase of products from our online store. By accessing or using our website, you agree to the terms & conditions outlined below. A MART AQUATIC WORLD reserves the right to modify or update these Terms & Conditions at any time without prior notice.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or are accessing and using the website under the supervision of a parent or legal guardian.
2. User Accounts
Customers are responsible for maintaining the confidentiality of their account credentials. Any activity conducted through a registered account shall be deemed to have been performed by the account holder.
3. Product Availability
All products listed on our website are subject to availability. We reserve the right to modify, suspend, discontinue, or limit the availability of any product at any time without prior notice.
4. Product Information
We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate. However, minor variations or typographical errors may occur. Product images are for illustrative purposes only and actual products may vary slightly due to lighting, packaging updates, or manufacturer changes.
5. Pricing
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated. We reserve the right to change prices, offers or promotions at any time without prior notice. In the event of a pricing error due to a typographical or technical issue, we reserve the right to cancel the order and issue a full refund, if applicable.
6. Payment
Payment for orders must be completed using the payment methods available on our website. Orders will only be processed after successful payment confirmation. In the event a payment transaction is declined, reversed, or fails due to any reason, the order may be cancelled without liability to A MART AQUATIC WORLD.
Cash on Delivery (COD): Where available, customers may choose Cash on Delivery as a payment method. COD orders may be subject to additional verification, order value limits, or applicable COD charges, as specified on the website at the time of placing the order. A MART AQUATIC WORLD reserves the right to cancel or decline any COD order at its discretion.
7. Order Acceptance
Once an order is placed, you will receive an order confirmation via email or SMS. We reserve the right to cancel or refuse any order due to product unavailability, pricing or product information errors, or suspected fraudulent activity. If payment has been received for a cancelled order, a full refund will be issued to the original payment method.
8. Customer Responsibilities
Customers are responsible for providing accurate billing, shipping, and contact information while placing an order. A MART AQUATIC WORLD shall not be responsible for delivery failures, delays, or additional charges arising from incorrect or incomplete information provided by the customer.
9. Cancellation by Customer
Customers may request cancellation of an order within 24 hours of placing the order, provided the order has not been dispatched. Once an order has been shipped or dispatched, cancellation requests cannot be accepted. Refunds for eligible cancellations will be processed in accordance with our Cancellation & Refund Policy. Please refer to our Cancellation & Refund Policy for more details.
10. Shipping & Delivery
Orders are processed and shipped in accordance with our Shipping Policy. Delivery timelines are estimates only and may vary due to location, courier delays, weather conditions, or other circumstances beyond our control. A MART AQUATIC WORLD shall not be liable for delays caused by such factors.
11. Returns & Replacements
Returns and replacements are governed by our Returns & Replacement Policy. If applicable, products must be returned in their original condition with all packaging and accessories intact. Please refer to our Returns & Replacement Policy for more details.
12. Exchanges
We currently do not offer product exchanges. If a customer wants a different product, a new order must be placed on our website. Any return or replacement requests, where applicable, will continue to be governed by our Returns & Replacement Policy.
13. Warranty
Warranty (if applicable) is provided in accordance with our Warranty Policy. Products covered by a manufacturer's warranty shall be subject to the terms, conditions, and limitations specified by the respective manufacturer. A MART AQUATIC WORLD does not provide any additional warranty unless expressly stated on the product page or in our Warranty Policy. Please refer to our Warranty Policy for complete details.
14. Aquarium Product Safety
Customers must carefully read and follow all product instructions, safety guidelines, dosage recommendations, and manufacturer warnings before use. A MART AQUATIC WORLD shall not be responsible for damage, injury, livestock loss, or equipment failure resulting from improper installation, misuse, modification, or failure to follow the manufacturer's instructions.
15. Prohibited Use of the Website
Use of this website for any unlawful purpose, unauthorized access to our systems or user accounts, interference with the website's functionality or security, or copying, reproducing, or distributing any website content without our prior written permission is strictly prohibited.
16. Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and other materials, is the intellectual property of A MART AQUATIC WORLD or its licensors and is protected under applicable laws. Any unauthorized copying, reproduction, modification, distribution, or use of our content, trademarks, brand names, or marketing materials without prior written permission is strictly prohibited.
17. Right to Refuse Service
We reserve the right to refuse service, suspend user accounts, or cancel orders where we reasonably believe fraudulent, abusive, unlawful, or suspicious activity has occurred.
18. Website Availability
While we strive to keep our website available at all times, we do not guarantee uninterrupted or error-free access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
19. Third-Party Services
Our website may use third-party services, including payment gateways, logistics providers and Shopify etc. These services are governed by their own terms, conditions and policies, for which A MART AQUATIC WORLD is not responsible.
20. Limitation of Liability
A MART AQUATIC WORLD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Customers are responsible for using all products in accordance with the provided instructions and accepted aquarium care practices.
21. Force Majeure
A MART AQUATIC WORLD shall not be liable for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, fires, strikes, pandemics, government restrictions, transportation disruptions, internet failures, or acts of God.
22. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Navi Mumbai, Maharashtra.
23. Website Policies
The use of this website and the purchase of products are also governed by our Shipping Policy, Returns & Replacement Policy, Cancellation & Refund Policy, Warranty Policy and Privacy Policy. All of which form an integral part of these Terms & Conditions.
24. Contact Information
For any questions regarding this policy, you may contact us:
Legal Name : LOURDES LEANDRO D'COSTA FERNANDES
Trade Name : A MART
Email: info@amartindia.com
Phone / WhatsApp: +91 93263 42828
Final Disclaimer
By using this website, creating an account or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.
